How to Brief a Driver for a Company Visit
A good driver brief fits on one screen: the first address and time, the fixed commitments, who is travelling and who may change the plan. Send it the day before if you can. You do not have to explain the purpose of the visit. The driver needs to know when and where, not why.
What Should the Brief Include?
| ITEM | EXAMPLE |
|---|---|
| First pick-up | Hotel name, entrance, 08:30 |
| Fixed times | Board meeting 10:00 Levent, flight 19:40 from IST |
| Other addresses | In order, with a contact name where the building needs one |
| Passengers | Number of people, and how the host would like them addressed |
| Luggage | Two cabin bags, one display case |
| Who can change the plan | The guest, plus one named person at your office |
| Language | English, German or any other preference |
What Can You Leave Out?
The purpose of the meeting, company names beyond what the building needs, financial details and anything confidential. A driver does not need them to do the job. If your visit is sensitive, tell the desk, and keep the programme to the people who need it. Our security driver page explains how we handle those requests.
When Should It Be Sent?
- The outline when you book, for the written rate
- The full programme the day before, when the driver prepares
- Changes as soon as you know them, to the driver or the desk
What Should You Give the Guest?
The driver's first name, the vehicle and plate, the pick-up point, and a number to call. A short message the evening before saves a confused search through a hotel lobby the next morning. Give the guest the desk number as well, in case they cannot reach the driver.
What Do People Forget?
- Hotels with more than one entrance
- A building that wants the plate number in advance
- A dinner that was added after the booking
- A colleague joining part-way through the day
- The time zone of the person who is supposed to approve changes
Questions About This Guide
Can I Send the Brief Directly to the Driver?
Yes. Once we have sent you the driver's name and number, you can message them directly. Please keep the desk in the loop for anything that changes the hours.
What Language Should the Brief Be In?
English or Turkish. Addresses are best sent in their original spelling, or with a map pin.